Customer case study

Supporting a Multi-Year Ducting Build, One Phase at a Time

John Kane built his custom Nordfab® system in stages from 2022 to 2026, letting each phase shape the next. Here’s how we kept the project supplied and supported until it was complete.

Customer: John Kane
Timeline: 2022 – 2026
Approach: Phased build
System: Nordfab® Quick-Fit®

The project

A custom system, built on his timeline

John wanted a ducting configuration tailored to his needs. Because requirements changed as the work progressed, the build spanned years rather than weeks.

The challenge

Phased projects are harder to support than one-time orders. Requirements shift, orders get revised, and the customer needs the same smooth experience when they come back months or years later.

John needed a partner who could reliably supply Nordfab® components, offer knowledgeable support at each stage and keep the project moving.

The approach

John worked incrementally: he ordered what the current phase required, installed and evaluated it, then came back for the next set of components. Support was available whenever questions came up.

Components sourced over the project:

How it came together

Four years, one finished system

Duct pipe and elbows form the core runs, clamps and adapters make the connections, branches allow for expansion, and sleeves were added during final refinement. Many ducting projects come together this way, through progressive fit-up rather than one upfront blueprint.

2022
Core components ordered for the first stage of the build.
2024
Returned for the next set of parts after installing and evaluating phase one.
2025
Added and adjusted components as the layout took shape.
2026
A sleeve was added as the system reached its finished layout.

The outcome

Complete, on his own terms

The system was finished to John’s needs and on his schedule, with the same level of support from the first order to the last.

Installed Nordfab ducting system with elbows and pipe connections

Fully assembled Nordfab duct run with clamps securing branch and adapter fittings

Nordfab exhaust ducting system complete with sleeves and elbows

Been purchasing bits and pieces over 4 or 5 years and I think it’s pretty much together.

Thank you for good service and taking care of problems ASAP.

John KaneCustomer feedback, May 2026

Planning a phased project?

We’ll support it from first order to final fit-up

Send us your layout and our design team will return a CAD drawing, parts list and budgetary quote, at no charge.

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